Frequently Asked Questions

Who is manufacturing these goods? 

MikroTik is partnering with Printful. They have manufacturing facilities around the world. Printful custom makes your order just for you, then pack and ship it. MikroTik only provides the branding and designs. 

Where will the items be shipped from?

This is not known at the moment of order. Items come from various countries and will likely be sent in separate packages to you. 

If the order comes from outside EU, will I have to pay customs? 

Yes, it is possible that you will have to pay customs and tax for items that arrive from outside your region, such as if items come from the USA to a county in the EU. It is up to you to learn from your local post office how to fill and process the customs procedures if this happens. 

Where to return the item in case of damage or issues?

Send it to the return address as indicated on the package. Then email us for more details on how to proceed with refunds. 

Can I change size if my clothing does not fit? 

These items are custom made specifically for you. There is no other size in stock. There is only one item that was created specifically for you.